In summary, virtual care management services can help healthcare organizations improve population health by reducing costs, enhancing patient engagement, improving patient outcomes, increasing access to care, and operating more efficiently.
Telehealth Management Services
Among some of the telehealth services we provide are as follows:
- Test Result Communication (Labs, Imaging, etc…)
- Medication refills
- Screening calls for specific chronic conditions: Colorectal, Mammograms, PREPARE, etc…
- Complex Case Management
- Nurse triage
- Medicare Advantage Care Gap Screening
- COVID-19 Test Result Phone Calls
Since using CareVitality’s Virtual Care Management team we have not only increased revenue to our office from additional reimbursement for the CCM service codes but our MACRA/ MIPS score has increased due to the additional support they provide to help us improve our patients outcomes by providing these services in between their office visits or…
Working with CareVitality’s Care Management team has not disrupted our workflow and has improved the care we provide to our patients. They identify themselves as part of our practice and use a caller id with our practice name and phone number similar to our office to provide seamless services to our patients.
CareVitality’s Virtual Care Management team is well rounded in both medical, mental health and behavioral health services to complete comprehensive care plans to service our patients. The RNs we have worked with have had 30+ years of nursing experience and have been detailed in their work that when it comes to our providers to review…
CareVitaity’s Virtual Care Managers have helped us successfully implement our Chronic Care Management Program. Their detailed understanding of how to successfully launch a chronic care management program along with their Virtual Care Managers explaining to the patient the benefits of receiving chronic care management services coupled with putting together a comprehensive patient centric care plan…
Virtual Care Management Testimonials
Client Testimonials
Benefits of Virtual Care Manager Services for Your Organization and Patient Health
Virtual care manager services can offer several benefits for both practices, health systems, companies and patients, which include:
Cost Savings
Virtual care manager services can be less expensive than in-person care, as these services can eliminate or minimize the need for travel and decrease administrative expenses. They can also reduce the need for emergency room (ER) visits and hospital readmissions, which can be costly.
Enhanced Patient Engagement
Virtual care manager services can enhance patient engagement by providing telehealth services, enabling patients access to their health data and providing individualized care plans, and communicate with their healthcare providers when needed for collaboration. This can result in improved treatment adherence and patient outcomes.
Improved Patient Outcomes
Virtual care manager services can help healthcare professionals provide personalized care plans, monitor patients’ health in real-time through telehealth, and intervene earlier when needed. Additionally, for companies that have virtual care services this can keep employees healthier and be productive at work. This can result in improved patient outcomes, reduced ER visits or hospital readmissions, and enhanced chronic conditions management.
Increased Access to Care
Virtual care management services can increase access to care for patients who may have problems traveling to healthcare facilities, such as those who live in underserved or remote areas or those with limited mobility. It can also help healthcare organizations provide care more efficiently and reach more patients.
Improved Efficiency
Virtual care manager services can help healthcare organizations operate more efficiently by optimizing care workflows, minimizing the need for administrative tasks, and simplifying communication between healthcare providers.
People Also Ask Questions
What's the difference between telehealth and virtual care?
Virtual care and telehealth services are often used interchangeably, but there are subtle differences between the two.
Telehealth refers to using telecommunications technology, such as video conferencing, remote patient monitoring, chronic care management software, to deliver health care services remotely.
Virtual care, on the other hand, is a more comprehensive term that contains all forms of remote healthcare services, including telehealth. Virtual care can also use mobile health apps, remote consultations, and other digital tools to treat and monitor patients.
Therefore, telehealth is a form of virtual care, while virtual care is a more general term that contains a wide range of remote healthcare services.
What are the different types of virtual health?
There are many different types of virtual health, each of which uses technology to deliver healthcare services remotely. Some of the most common virtual services include:
- Mobile health (mHealth): Mobile health (mHealth) uses mobile devices, including smartphones or tablets, to provide healthcare services. This can involve mobile apps for monitoring health data or tracking symptoms via mobile devices to prompt telemedicine consultations.
- Remote consultations: This offers consultations or medical advice via telephone, video conferencing, or other telecommunications technology. Examples of remote consultations are used for such as diagnosis, treatment, and follow-up care by a provider (MD, DO, NP, and PA).
- Remote patient monitoring: This involves using medical devices to gather patients’ health data, including blood pressure, blood sugar levels, or heart rate. The collected data is then sent to healthcare providers, who can use it to monitor patients and decide on the treatments.
- Store-and-forward: This refers to transmitting health data, including test results or medical images, from one healthcare clinician to another for review.
- Telemedicine: Telemedicine involves video conferencing or other telecommunications technology to connect patients with their healthcare providers. This type can be used for various purposes, such as consultations, diagnosis, and treatment.
In conclusion, virtual health provides patients with increased access to healthcare services and is convenient. Virtual health services are time and cost effective as well as beneficial for those who have transportation issues or who live in underserved or rural areas.
What is an example of virtual care?
Telemedicine is an example of virtual care which involves video conferencing or other telecommunications technology to connect patients with their healthcare providers remotely.
Suppose a patient has a minor injury or illness. In that case, they could use a telemedicine platform or app to schedule a virtual appointment with a healthcare provider. Throughout the consultation, the patient and provider can review medical history, discuss symptoms, and make a diagnosis or treatment plan.
Virtual care can also include chronic care management services and remote monitoring, which uses devices, including mobile apps or wearable sensors, to collect health data from patients and send it to healthcare providers for review. This enables providers to monitor patients’ health status in real-time and make treatment decisions when necessary.
Other examples of virtual care include store-and-forward technology for transmitting test results or medical images among healthcare providers, remote consultations for medical advice or second opinions, and mobile health apps for monitoring health data or tracking symptoms.
What is virtual patient monitoring?
Virtual patient monitoring utilizes technology to remotely monitor patients’ health status and provide continuous care management. This can include using mobile apps, sensors, wearable devices, and other digital tools to gather and send health data from patients to healthcare providers.
Utilizing virtual patient monitoring, healthcare clinicians and their clinical team can track patients’ symptoms, vital signs, and medication adherence in real-time, enabling early detection and intervention of potential health problems. Patients can also receive comprehensive patient-centric care plans and notifications based on their health status.
Virtual patient monitoring can be especially beneficial for patients with chronic conditions such as COPD, heart disease, or diabetes, as it enables regular monitoring and timely intervention. It can also lessen the need for in-person visits, which can be particularly important for patients who have limited mobility or live in underserved or rural areas.
What are the pros of virtual care?
Virtual care offers several pros, including:
- Flexibility and Convenience: Virtual care enables patients to schedule appointments at their preferred time and location, without having to take time off work, arrange for transportation or childcare. The ease to give virtual care results in higher patient satisfaction and increases treatment plan adherence.
- Cost Savings: Virtual care can be a more cost-effective alternative to in-person care, as it eliminates travel costs, reduces health management administration expenses, and can decrease infrastructure costs to deliver care. It can also lower hospital readmissions and emergency room (ER) visits, which can be costly.
- Improved Access to Care: Virtual care offers patients increased access to healthcare services, regardless of location or mobility limitations. Patients in remote or rural areas can access care without traveling long distances and can receive care from their homes.
- Improved Health Outcomes: Virtual care can result in improved health outcomes, as patients who receive regular monitoring and earlier intervention are less likely to require ER visits or hospitalization or experience complications. Virtual care can also help patients better manage chronic conditions, such as COPD, diabetes, Parkinson’s disease, or heart disease, through remote physiological monitoring and continuous care management.
- Improved Patient Engagement: Virtual care can improve patient engagement by allowing patients to access their health data and individualized care plans. Patients can participate in their care and communicate more effectively with their healthcare providers, resulting in better outcomes and improved treatment adherence since the patient is more engaged in their care.
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