We train your staff/ provider(s) on how gain consent of your qualifying PCM patients in the most effective manner as well as CareVitality helps gain verbal consent.

We work with your System Administrator to gain appropriate user access to their EHR/PM and Patient Portal Systems and assist with security, PCM template and schedule setup and link the appointment type to the template and test it. If preferred by client we can use our PCM product but most prefer having our work completed in their EHR.

CareVitality hires all W2 employees (including all the appropriate pre-employment checks).

We have experience working on over 150 EHRs, we determine if your system needs to have customized templates created and then develop them to meet the PCM program requirements.

We Provide Continuous Patient Engagement to fulfill the time requirement and the full scope of services prior to billing PCM each month.

As the condition of the patient changes, we revise their care plan if necessary to provide an accurate continuum of care, each revision must be signed off on by the PCM billable provider.

We communicate with PCM patients, their PCM provider and other providers responsible for the patient’s care, we manage their care transitions between other setting and other providers and ensure that becomes part of their patient chart.

All communications are in your EHR and housed within the patient’s electronic patient record for your continued access and review.

CareVitality’s Compliance Team reviews the PCM monthly report prior to being sent for payment to ensure not only the time element but the full scope of service is met.