What is a Patient Engagement Center (PEC)?
It is a collaboration between our clinical call center and your healthcare organization. Our services are tailored and customized to meet the risk stratification or value-based incentive model of your healthcare organization, ACO, PCMH, IDN or Practice.
What services does a PEC provide?
24/7 Triage and Patient engagement support to promote; education, literacy, adherence and compliance to improve patient outcomes, increase revenue while also driving down the financial cost of providing care to your at risk patient population. We also provide ER discharge process improvement services to help your Acute Care facilities reduce readmission and bridge gaps in care.
What type of healthcare organization is the PEC service solution best fitted for?
- Accountable Care Organizations (ACO)
- Integrated Delivery Networks (IDN)
- Patient Centered Medical Home (PCMH) Models within solo practice or across an enterprise
- Ambulatory Clinics
- Acute Care Facilities